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An R.M.A. number (returned material authorization) must be obtained from Kepco before sending a power supply to the factory for repair. This number must accompany any return, both on the outer carton and on any accompanying paperwork. (See Kepco's Privacy statement.)

This form can be used for all models except HWS and SWS. For HWS and SWS please use the TDK-Lambda RMA Request Form.

Required information is indicated in RED type.
PRODUCT TO BE REPAIRED      
Model Number:
Serial Number:
Original Purchase Order Number:
Warranty Status?
IN WARRANTY          
OUT OF WARRANTY
DON'T KNOW
Need Packing Material?
YES - I Need to purchase packing material from Kepco in order to ship the unit.
NO - I understand how to pack the unit properly and do not need to purchase packing material.
Describe the failure of the power supply and the environment in which it failed.
ADMINISTRATIVE CONTACT INFORMATION
Name:
Company Name:
E-Mail:
Telephone
No.:
FAX No.:
I prefer to be contacted via
TECHNICAL CONTACT INFORMATION
Name:
E-Mail:
Telephone
No.:
FAX No.:
I prefer to be contacted via
BILLING ADDRESS
STREET:
CITY:
STATE:
ZIP:
COUNTRY:
SHIP TO ADDRESS
If Ship To address is the same as the billing address, copying and pasting "Same" in applicable fields is acceptable.
STREET:
CITY:
STATE:
ZIP:
COUNTRY:
  

What happens to information collected by Kepco

Personal or credit card information supplied to Kepco is used to better serve our customers and is never sold, rented or traded. The e-mail addresses of those who communicate with us via e-mail, and any information volunteered by the customer, such as survey information, site registrations, or e-commerce is used to contact customers and/or to improve the content of our Web pages.



KEPCO, INC. 131-38 SANFORD AVENUE FLUSHING, NY. 11355 U.S.A.
TEL (718) 461-7000 FAX (718) 767-1102
www.kepcochargers.com email: hq@kepcopower.com


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